Terms and conditions

Didacton has clear terms and conditions which apply when you order and buy a course. This document shows what you can expect from us.

1. Definitions
1.1 In the Didacton terms and conditions several definitions are used. These apply in our terms and conditions, unless otherwise stated:
Didacton: Us. A company with the website www.Didacton.com. This definition includes also all employees.
Customer: The individual, company or organization that has the name written on the signup form on the website and that paid for a course.
Course: A course consists of both the learning materials (written content, e-learning, audio files and videos) and the personal advice. Individual courses can be ordered and paid through the Didacton website. Costs are listed on the website.
Course material: Training materials comprising (without limitation) information, the learning management system and documents that are related to the ordered course which is supplied by Didacton.
Advice: Information provided by a teacher based on the input from the customer.
Learning management system: A non-public online environment for customers consisting of (but not limited to) the course material, the possibility to interact with the teacher and other students.
Course access duration: The time that the customer can use the Learning management system.
Costs: The total costs of the course which the customer has to pay.
Agreement: Consists of the ordering of the course, the payment of this course, the agreement of the customer on these terms and conditions and the supplying of the course by Didacton.
Intellectual property rights: Copyright and related rights, trademarks, domain names, rights in design, business names, rights in confidential information and any other intellectual property rights all registered or unregistered, including the pending applications on such rights (including extensions and renewals) and all related rights of protection anywhere in the world.
1.2 Words written singular shall include the plural form of that word and vice versa.

2. Availability
2.1 The course will be made available online in the learning management system after the payment is confirmed to Didacton.
2.2 Customer will receive the login credentials on the provided email address.

3. Delivery
3.1 Ownership is passed from Didacton to the customer when the course has been paid for and shipped to the owner.
3.2 Upon reception of the course, the customer will inspect it and report any omissions as soon as possible to Didacton. After Didacton has been shown the omission, Didacton will provide adequate new material at the expense of Didacton.

4. Returning and cancellation
4.1 It is not possible to ask for a refund.
4.2 It is not possible to cancel a course.

5. Payment
5.1 The course is ordered through the Didacton website. The customer paid for the voucher at a different company and received a voucher in return. This voucher with the code(s) is handed in on www.didacton.com/vouchers.
5.2 The customer has to comply with all laws of the country where the course is being taken. Didacton is not responsible or liable for breaching of such laws by the customer.

6. Intellectual property rights
6.1 The intellectual property right remains with Didacton.
6.2 The customer is not allowed to copy, sell, and license or transfer the course (or a part of the course) to a third party.
6.3 The customer is allowed to make a copy for personal, non-commercial use only.

7. Advice and Learning management system
7.1 The advice that Didacton gives to the customer is optional. The customer can opt not to ask for the advice.
7.2 The advice is given in the best and fullest possible way based on the information that the customer has provided. However, the advice that is provided is without any guarantee whatsoever. Didacton cannot be held responsible and is not liable for the submitted advice.
7.3 The advice can be asked for through the Learning management system. Didacton also provides other items in the Learning management system.
7.4 The advice will be provided not later than seven days after it was requested for. Didacton strives to give the advice much sooner than this.
7.5 The Course access duration of the Learning management system is one year, starting on the payment date. The use of the Learning management system can be extended with a further year if the customer requests this. A fee will have to be agreed on between Didacton and the customer.

8. Warranty
8.1 Didacton warrants that the course, the advice and the learning management system will be of satisfactory quality.

9. Confidentiality
9.1 The customer is only allowed to use any confidential Didacton information for personal use.
9.2 The customer is allowed to hand over confidential Didacton information in case the customer is forced to do so by law or court order.
9.3 Didacton will keep the customer details confidential and will not make them public or share them with a third party.
9.4 In case of a court order condition 9.3 does not apply.
9.5 Condition 9.3 does not apply in case of approval by the customer to share the details.

10. Communication
10.1 The communication between Didacton and the customer will mainly be in electronic ways. This means by e-mail and on the website of Didacton. The customer agrees to these electronic ways and these ways have the same contractual value as it would had it been in writing.

11. Limitation of liability
11.1 Didacton is not liable regarding the usage made by the customer of the course and/or regarding any breach of these terms and conditions.
11.2 Didacton is not liable for personal injury or death occurring to negligence from Didacton.
11.3 Didacton is not liable for any loss of profits, loss of business or turnover. Nor is Didacton responsible for any other economic loss or missed opportunities.
11.4 The total liability is limited to the costs paid for the course.

12. Force majeure
12.1 Didacton is not liable for failure to perform the party's obligations if such failure is a result of Acts of God (including fire, earthquake, hurricane, flood, storm or other natural disaster), war, invasion, hostilities (regardless of whether war is declared), civil war, rebellion, revolution, act of foreign enemies, military or usurped power or confiscation, terrorist activities, nationalization, government sanction, blockage, embargo, accidents, default of suppliers, labor dispute, strike, lockout or interruption or failure of electricity or telephone service.
12.2 If Force Majeure is asserted as an excuse not performing the duties, then Didacton or the customer has to prove that adequate steps have been taken to minimize the delay or damages that it has caused. Furthermore, the other party will have to be notified in time.

13. Changes
13.1 Didacton is allowed to change the contents of the course and these terms and conditions.

14. Severance
14.1 If any condition or a part of a condition is ruled to be not applicable by a court, then that condition (or part of a condition) will not be a part of these terms and conditions. Ruling out one condition or a part of a condition does not affect the other conditions of these terms and conditions.

15. No business cooperation
15.1 The buying of the course and the agreeing to these terms and conditions does not create a relationship of any kind between Didacton and the customer, apart from the buyer-seller relationship.

16. Jurisdiction and law
16.1 Dutch law exclusively applies and disputes or claims are settled exclusively in Dutch courts.

17. Contact us
17.1 You can let us know about any questions or remarks preferably by filling in the contact form on the website. Alternatively, you can use the email address info@Didacton.com.
17.2 Didacton makes every reasonable effort to not make any errors in the contents of the course. If you have any complaints, please send an email to Didacton. We will respond to your letter as fast as possible in order to resolve your complaint.